Loop gives you visual bug reporting like Marker.io, plus multi-channel feedback from Gmail and Slack, AI-powered triage, and a genuinely free plan.
Marker.io is well known for its visual bug reporting widget and tight integrations with project management tools like Jira, Asana, and Trello. It’s a polished tool for teams that live inside those ecosystems.
Loop takes a different approach. Instead of piping feedback into another project management tool, Loop is the board. Feedback from your website widget, Gmail threads, and Slack conversations all land as cards on your own kanban board — triaged by AI, ready to track.
If you’re looking for a Marker.io alternative that simplifies your workflow rather than adding another integration layer, here’s how they compare.
| Feature | Loop | Marker.io |
|---|---|---|
| Visual website annotations | ||
| Screenshot with metadata | ||
| Screen recording | ||
| Embeddable widget | ||
| Built-in kanban board | ||
| Gmail integration | ||
| Slack integration | ||
| AI-powered triage | ||
| Daily email summaries | ||
| Custom feedback forms | ||
| REST API | ||
| MCP server (AI agents) | ||
| Jira / Asana integration | API (connect any tool) | |
| Free plan | Yes (Starter) | No |
| Starting paid price | £10/seat/mo | $39/mo (5 users) |
| Per-seat pricing | Fixed tiers | |
| Client accounts (free) | Guest reporting |
Marker.io sends feedback to Jira, Asana, or Trello. Loop is the board — no third-party project tool required. Fewer integrations, less complexity.
Marker.io captures widget feedback only. Loop also pulls from Gmail threads and Slack conversations, so no feedback falls through the cracks.
Every item is auto-classified as a feature, bug, or task. Multiple items are extracted from a single email thread or Slack conversation. Marker.io has no AI capabilities.
Marker.io starts at $39/month with no free option. Loop’s Starter plan gives you 2 projects, 100 feedback items/month, and full annotation support for free.
Loop’s MCP server lets AI coding agents in Cursor, Windsurf, or Claude Code read and create feedback items natively. Marker.io has no AI agent support.
Pay for each team member. Scale up or down any time. Marker.io uses fixed-tier pricing that can lock you into paying for seats you don’t need.
Marker.io starts at $39/month for 5 users (Starter plan), scaling to $99/month for teams. Loop offers a free Starter plan, Pro at \u00a310/seat/month with Gmail, Slack, AI triage, and screen recording, and Business at \u00a324/seat/month with unlimited everything. Every account starts with a 7-day Business trial, no credit card required.
Loop’s REST API lets you push feedback to any project management tool, including Jira. However, many teams find they don’t need Jira once they have Loop’s built-in kanban board with AI triage.
Yes. The Loop widget lets anyone annotate the page, take screenshots, and record their screen without signing up. Your clients get free accounts if they need ongoing access to the board.
Yes. Every feedback item includes the page URL, browser, viewport size, and a full screenshot. Screen recordings also capture the full visual context.
Loop’s per-seat pricing scales with your team. Client accounts are always free. The Business plan offers unlimited projects, feedback items, and 50 GB of storage.
Ready to switch from Marker.io?
Start your free trial7-day Business trial. No credit card required.